Platform Privacy Policy

At Platform we are committed to maintaining the trust and confidence of all visitors to our website and all customers visiting our venue by protecting your privacy and the security of any personal information received from you.

This privacy policy explains how we use any personal information we collect about you when you use this website or when you are a customer or client of Platform.

What information do we collect about you?

  • When you organise an event in Platform, we ask for the following information about you or your business:
    Phone Number
    Email Address
    Event Details
    Dietary Requirements if applicable
    Details of attendees where required for table plans etc
    Additional Services required from third parties
    Information required for wedding ceremonies to be held in the venue


How will we use information about you?

  • We use this personal information solely to organise your event, invoice the cost of all services provided and for processing your payment/s.
  • We do not sell, rent or exchange your personal information with any other third party for commercial reasons, beyond the essential credit/debit card validation during purchase or for the provision of specific services that you have requested to be provided for your event which we sub contract to other providers e.g. sound/ lighting systems, or specialist furniture and equipment
  • We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the General Data Protection Regulation (GDPR).
  • In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.
  • CCTV – our venue is protected by circuit television (CCTV) systems throughout as deemed necessary and customers should expect all areas (other than those which would contravene common decency) to be visible on a television monitoring system.  CCTV is a requirement of the Licensing Authority and any information obtained will be used with strict adherence to GDPR. Information will be used for the prevention and detection of crime and to ensure compliance with our policies and procedures. This may include using recorded images as evidence in legal proceedings.  We will share footage with Police Scotland and Licensing Authorities if requested to do so but always in accordance with GDPR.


Retention Period For Personal Data

 We keep your personal data only for as long as required by us:

  • To provide you with the services you have requested
  • To comply with other legislation, including for the period required for tax purposes
  • To support a claim or defence in court
  • To assist the prevention and detection of crime or fraud



We would like to send you information about special events, offers, new services and menus which may be of interest to you.  If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.  All marketing emails will have an unsubscribe link on the footer.



Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This information is used to track visitor use of the website and to compile statistical reports on website activity.  Any information collected in this way can be used to identify you unless you change your browser settings.

For further information visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.


Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on our website.  This privacy policy was last updated on 14th May 2018 and complies with the General Data Protection Regulation (GDPR).


Access to your information and correction

You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of your personal information please email or write to us, see 'Contact us’

We want to make sure that your personal information is accurate and up to date.  You may ask us to correct or remove information you think is inaccurate.



You have the right at any time to make a complaint to the Information Commissioner’s Office.  If you think that we have not complied with the General Data Protection Regulation in the way we have handled your personal information.

Information Commissioner's Office
Helpline 0303 123 1113


How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

Email:  [email protected]
Telephone: 0345 241 6253
Argyle St Arches
253 Argyle Street
Glasgow G2 8DL